What needs to be clear before you proceed?
A follow-up system should tell every counsellor who needs contact, why, and by when. Start with clear stages, next-action dates, reminders and short notes from the last conversation. The system should help the student move forward, not create a schedule for repeated sales pressure.
Start withA clear student or business segment
VerifyInstitution, programme, mode and session
TrackEvery enquiry and next action
ProtectStudent trust and accurate records
Questions from students and partners
Do I need a large office before I start?
Not necessarily. A suitable setup depends on the model and local rules. Reliable communication, verified information and organised follow-up matter more than expensive interiors at the beginning.
Can I promise admission if I am a partner?
No. Final eligibility, selection and admission remain with the university or competent authority. A partner can support the process but should not manufacture certainty.
How often should course and university information be checked?
Check before each admission cycle and whenever fee, dates, programme mode, recognition or application instructions may have changed. Record the date of the last verification.
Can CITM guarantee partner earnings?
No. Income depends on valid completed admissions and current commercial terms. CITM can explain the applicable partner process and terms during onboarding, but should not be presented as guaranteeing income.
Who may consider a CITM partnership?
Education consultants, coaching or computer centres, counsellors, digital marketers and other operators with legitimate student reach can enquire. Final onboarding depends on CITM's current review and requirements.
Should I collect all student documents at the first call?
No. Collect only what is needed for a legitimate eligibility or application step, explain the purpose and use controlled storage rather than casual personal-chat forwarding.
What should I track for every enquiry?
At minimum: source, student profile, course interest, assigned person, current stage, next follow-up, documents or information pending and final outcome.
When should I spend more on advertising?
Increase promotion after the counselling, verification and follow-up process is working consistently. Advertising a weak process usually increases waste rather than fixing it.