What can students see after logging in?
A student login area is included. Review the student view during your demo and confirm the permissions and progress information included in your written scope.
How long does setup take?
Confirm delivery timing in the written quote after discussing the scope, content, domain access and approvals required for your setup.
What training and handover are included?
Ask CITM to list the training format, sessions and handover materials included in your written scope.
How do I contact support?
Confirm the support channel, working hours, support duration and response arrangements in the written quote before ordering.
Who owns my content and student data?
Confirm content and student-data ownership, administrator access and responsibilities in your written agreement before payment.
Can I export my records?
Ask to see the available export workflow during the demo. Confirm formats, access and any migration arrangements for your setup in writing.
How are backups and security handled?
Ask CITM to document the backup frequency, retention, restoration arrangements and security controls that apply to your setup.
Are there limits on students, staff or storage?
Confirm student-record, staff-user, document and storage limits in your written scope before ordering.